Refund Policy

30-Day Money-Back Guarantee
We want you to be completely happy with your Ratchet Strap Organizers. If you’re not satisfied for any reason, contact us within 30 days of delivery and we’ll refund your purchase in full.

No return required. Keep the product. There’s no return shipping and no hassle.

How to request a refund
Email us at support@ratchetstraporganizer.com or call 651-329-4960 with your order number. Your refund goes back to your original payment method within 5 to 7 business days of your request.

Damaged or defective items
If your order arrives damaged or defective, contact us with your order number and a photo, and we’ll make it right with a replacement or a full refund.

Bulk and fleet orders
Bulk and fleet orders (5 or more 4-packs) are backed by a 30-day satisfaction guarantee. If you’re not completely satisfied, contact us within 30 days of delivery and return the unused product for a full refund of the returned items. Bulk and fleet orders are not eligible for the standard keep-the-product refund. The customer is responsible for return shipping costs on bulk and fleet orders.

Questions?
Contact us anytime at support@ratchetstraporganizer.com or 651-329-4960.

Ratchet Strap Organizer LLC · Minneapolis, MN